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Liberopoulos G, Tsikis I (2007) Competing for customer goodwill on product availability. Proc. 6th Conference on the Analysis of Manufacturing Systems, Lunteren, The Netherlands, 11-16 May, 45-50.
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Liberopoulos, G., I. Tsikis. 2007. Competing for customer goodwill on product availability. Working Paper, Department of Mechanical and Industrial Engineering, University of Thessaly.
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